Your entire IT infrastructure, managed by one senior-led team
In most small offices, IT grows one purchase at a time: an internet provider, a phone vendor, a reseller for computers. No one owns the overall design, so faults fall between vendors and take longer to resolve.
What we configure, and what it prevents
| What we configure | What it prevents |
|---|---|
| One accountable team for network, servers, workstations and phones | Faults that fall between vendors and stay unresolved. |
| Monitoring of internet links, servers and critical devices | Failures that go unnoticed until staff can’t work. |
| Scheduled patching for workstations, servers and network equipment | Known vulnerabilities left open for months. |
| Network diagrams, configurations and asset records kept current | Critical knowledge held by one person and lost when they leave. |
| Lifecycle reviews and a forward IT roadmap | Unplanned replacements and unbudgeted spending. |
| 24/7 support, holidays and sick days included | No one to call when a system fails on a long weekend. |
What’s included
- Network infrastructure: switching, routing and SD-WAN between sites
- Security: firewall policy, network access control and security reviews
- Wireless and voice: Wi-Fi design and VoIP phone systems
- Servers and backups: patching, monitoring and tested restores
- Workstations, printing and cabling: deployed, standardized and documented
- Monitoring and helpdesk: alerting, troubleshooting and user support
- Advisory: regular reviews and a roadmap for what to improve next
How it’s delivered
- Assess: we review your network and security at no cost and deliver a plain-English report with suggestions.
- Design and build: we plan the changes with you and deploy them in an order that fits your budget.
- Manage: we monitor, patch and support your systems day to day, with 24/7 support for your staff.
- Advise: we review performance, lifecycle and risk with you regularly, and plan what to improve next.
Frequently asked questions
- What does “end to end” cover?
- Network and cabling, servers, workstations and printers, Wi-Fi, firewalls, phones, monitoring and troubleshooting, plus support for your staff and regular advice on what to improve. If something falls outside our scope, we tell you plainly.
- How is managed IT priced?
- Managed IT is usually a monthly plan that includes a set number of visits, with extra visits billed separately. You can also pay per visit. The price depends on your office size, your equipment and how critical your systems are, so we quote after the free assessment.
- What happens in the free assessment?
- We evaluate your IT environment to identify security risks, aging equipment, performance limitations and opportunities for improvement, and we ask what isn’t working for your staff. You receive a clear assessment summary with practical recommendations, prioritized by business impact, whether or not you choose to work with us.
- Do you replace everything we have?
- No. We keep what is sound, fix what isn’t, and replace equipment only when it is past its supported life or puts your office at risk. You approve every change and its timing.
- Who will we work with?
- A small, senior-led team. The engineers who assess and design your environment are the same engineers who support it. Support is available 24/7, holidays and sick days included.
Related services
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Learn moreProactive monitoring and troubleshooting
Your network and systems monitored, and every fault traced to its root cause.
Learn moreHelpdesk and user support
Staff requests handled by phone or email, and resolved remotely or on site.
Learn more
Know exactly where your infrastructure stands.
Book a free IT infrastructure and security assessment. You receive a clear summary with practical recommendations, prioritized by business impact, whether or not you work with us.